Frequently Asked Questions
Everything you need to know about our premium home fragrances and decor.
What makes PartyLite candles different from others?
Our candles are crafted using a proprietary wax blend and lead-free cotton wicks to ensure a clean, consistent burn and long-lasting fragrance throw throughout your home.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for home decor items?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you may return unused items in their original packaging for a full refund or exchange.
Are your fragrances safe for pets and children?
Yes, all PartyLite fragrances are non-toxic and comply with global safety standards. However, we always recommend burning candles out of reach of children and pets and never leaving a flame unattended.
Do you offer international shipping?
Currently, we ship to a select list of countries. Please check our shipping information page during checkout to see if your location is eligible for delivery.
How do I prevent my candle from tunneling?
To prevent tunneling, ensure the first burn lasts long enough for the wax pool to reach the edges of the jar. This sets the 'memory' for the wax and ensures an even burn for the life of the candle.